On Call Support
OnCall Services provides fee-based computer support to individual faculty, staff, and students, as well as to University departments who need occasional or one-time support. Our staff will come to your campus office, or for a reduced fee you can bring your computer to our campus offices.
- Diagnose and troubleshoot almost any computer problem
- Proactive system security checkups and updates
- Setup and installation of new machines
- Install and upgrade Mac and Windows operating systems
- Install and troubleshoot Stanford-supported applications or licensed third-party applications (you supply the license)
- Add peripherals such as printers or scanners
- Help protect and backup important data
- Remove prying spyware and contain virus outbreaks
- PDA setup and configuration
- Project work, such as computer upgrades or departmental moves